Last Updated on

M Miller Avatar
M Miller

Called Monday morning with no water. They came and assessed it Monday morning, and by Tuesday afternoon we had water. A complete overhaul. Went from a jet pump to a submersible. Had to excavate the well open to change over and re-cover when done. A great job guys, in quick time. Would recommend to anyone.
Reg and Mary Miller.

M Miller Avatar
M Miller

Called Monday morning with no water. They came and assessed it Monday morning, and by Tuesday afternoon we had water. A complete overhaul. Went from a jet pump to a submersible. Had to excavate the well open to change over and re-cover when done. A great job guys, in quick time. Would recommend to anyone. Reg and Mary Miller. -

Anthony Konkowski Avatar
Anthony Konkowski

Great response. Called at 6pm. They came the next morning and replaced my pump. -

B Romo Avatar
B Romo

They came out diagnosed my pump within 2 hours of me calling. They were very honest and very helpful. I would recommend them anytime. They were so nice I invited them to fish on my property anytime. Thank you Pocono Well and Pump Co. -

Dorson Hess Avatar
Dorson Hess

I dealt with Kyle. To make it short, they were professional, polite, answered all my questions. They came completed the work in a timely manner. They cleaned up after themselves. Now I can say it has been over two weeks and my water is clean clear and good to drink. The main concern was a very pungent sulphur smell. So bad my dog would regurgitate the water. Now it's great. Thank you guys very much. They were also very well priced. -

Jose B Avatar
Jose B

I call them they came the very next day.very professional and friendly staff.honest and good prices -

Vlad Z Avatar
Vlad Z

I had an unexpected problem with our water system. Called Pocono Well & Pump and they came to the rescue! Their response was quick. Kyle, Mike, and the rest of the crew were great and everything was done quickly and professionally.Excellent job, I would definitely recommend their services. -

James Padovan Avatar
James Padovan

Very friendly, fast service, fair pricing -

Bill Hurley Avatar
Bill Hurley

About 1130 today, went to the sink no water. Called 4 places PW&P were the only folks who could come today. Within 2 hours they were at my house in Saylorsburg. Kyle and Bill diagnosed and determined I needed my well pump replaced after a comprehensive diagnostic. They explained everything clearly, didn’t try to “up sell” anything unnecessary. Completed the job in 2 hours, and my pump is 500 ft deep. They had all the necessary materials on the truck. I had some concerns about my pressure switch and a couple valves that needed replacement. They did a tune up on that system as well, and repaired those issues. Price was fair and they took my CC on the spot.couldn’t have been easier. I recommend then for all your plumbing, septic and water treatment needs. I plan on having them back at a later date to do upgrades on my water treatment system. Great folks to work with. they were gone by 4 pm. -

John Phillips Avatar
John Phillips

We recently moved in to our new house and called PWP to come and inspect our water system. Mike and Kyle are extremely knowledgeable and took the time to fix the neutralizer and made it sure it functioned properly. They also pointed out a few upgrades and recommendations to the system for later time. I will actually be calling today to make an appointment to make those changes. Great company, Great service. Look forward to working with the company for years to come. -

Gregory Avatar

It is very hard finding trustworthy contractors in the Pocono’s. Don’t waste your time with anyone else. Mike and Kyle have gone beyond expectations I have. They originally installed my Well and have serviced it for me. Anytime I have a question or a problem not only will they answer my phone calls but they will come and solve it for me. They will not scam you in anyway, very honest people and have helped me save a lot. Thanks for the help again today guy’s -

Alvin Vera Avatar
Alvin Vera

Kyle , Mike, and crew came out to my daughter's house to tend to a sulphur ( rotten egg smell) in the water.. I will say this about them . They came on time , they are hard working and friendly, and by the time the job was finished, we were all drinking a clear cold glass of water from the tap... These guys are professionals and get the job done.... What more can I say but thank you gentlemen for a job well done... -

Brianna S Avatar
Brianna S

Honest company that gave me a fair price to replace my failed water softner system . Kyle was patient and was kind enough to explain to me what the problem is and how he would remedy the situation. Within 1 day the softner was replaced and everything was working. He also did a water test and called me with results . Proactive and decent people to work with. Thank you . -

C.J. K Avatar
C.J. K

Awesome company to deal with! They came out bright and early as they had promised and saved me from what would have been a ruined party that I had planned for months. My pressure tank tanked on me and they had me back by lunch . Price was lower then other companies I called despite being the only people willing to show up next morning. A+ service. -

Sean Clifford Avatar
Sean Clifford

My pump died at 11:00 at night and within 15 minutes I had an appointment set for 10:00 the next day. Mike and Kyle identified the problem quickly and a few hours later I had a new pump and all was good. They worked in the freezing cold and made sure to do a great job. I can not say enough positive things about the awesome service. -

Seamus McGraw Avatar
Seamus McGraw

Kyle and his crew have always been reliable and professional. We would never go anywhere else. The latest call involved brown well water that had been getting worse with time. Pocono Well & Pump quickly installed a whole-house water filter at a very fair price and our system is better than new. Trust these guys - they are honest. -

Ashley Oliver Avatar
Ashley Oliver

Perfect experience with this team. Immediate response, problem fixed quickly, and very fair prices. Impeccable customer service. It was like calling family to come help. Very impressed and happy to know we have these guys for all our future needs. I’m recommending to everyone I know. Thank you again!!!! -

Fred Baurer Avatar
Fred Baurer

Bill and John were awesome! They diagnosed the issue with our WELL then went above and beyond to help with other aspects of our system. They took time to explain everything. We’re grateful for their help. Reasonable priced too... great to find such competent and helpful people. -

John Styles Avatar
John Styles

Pocono well and pump came out to check my water that had been leaving blue stains in my sink. They installed an acid neutralizer and now my water is perfect. Thank you Pocono Well and Pump! -

Mister Mountain Avatar
Mister Mountain

We had smelly egg / sulfur from our well for two years, we called Pocono Well and Pump and they installed a system that removed it. Price was fair and great service. Highly recommend them. -

Robert Pittman Avatar
Robert Pittman

Knowledgeable, Friendly and Helpful! After a power outage, our water pressure didn't return when the power was restored. Their prompt and professional service fixed the problem quickly. -

Bob Avatar

Honest testing and honest pricing...they did not push something we did not need. My go to guys on my well. -

Theresa Rockman Avatar
Theresa Rockman

Thank for coming out on such short notice! Prompt and professional. Their customer care is top notch!! -

Gina Cefarello Avatar
Gina Cefarello

Great Service and Dependable Workers!! They do the job right!! -

Steven Pomeroy Avatar
Steven Pomeroy

As a local Realtor, I need to make sure my contacts are spot on for my clients. Pocono Well and Pump Service has been spot on so far and will be on my (very) short list that I recommend to clients. They were on time, worked hard, clean and could have easily overcharged me for today's job but properly diagnosed the problem and saved me hundreds. Thank you Mike and Kyle. -

Ashley Herbert Oliver Avatar
Ashley Herbert Oliver

Perfect experience with this team. Immediate response, problem fixed quickly, and very fair prices. Impeccable customer service. It was like calling family to come help. Very impressed and happy to know we have these guys for all our future needs. I’m recommending to everyone I know. Thank you again!!!! -

Thomas Stuart Jr. Avatar
Thomas Stuart Jr.

These guys are awesome. Very good customer service and will recommend to all who need their service. -

Fola Felix Avatar
Fola Felix

We recently hired Kyle and Mike of Pocono Well and Pump after our well went out at our home in the Poconos on a major holiday and we were left without water. They came out first thing in the morning the very next day and got our water flowing again within a few hours. Needless to say this was a Godsend as you really can't do some very important things like cooking and showering without any water. We were also very grateful that we were not gouged in the price as this was emergency service. The cost was fair and inline with prices we've heard from friends who have been in similar situations, though not on holidays. It was not inflated like some other companies might have charged in this type of situation. -

Rob C. Avatar
Rob C.

I called PWP on a Saturday evening with our pump not working. PWP was at our house on Sunday morning on time. They were polite, and respectful of me and my questions, they were knowledgeable, and honest and checked everything that could be the problem before they pulled the pump, they were professional and did a great job. It's never a call you want to have to make but if my well or pump ever needs work again they are the ones I will call. -

Linda Berger Avatar
Linda Berger

Called Pocono Well & Pump from a recommendation because we had no water. Kyle and Mike came out with 2 hrs and discovered it was an electrical problem. They got the water running quickly and advised us what the problem probably was. They were fast, nice and honest. Would call them again and recommend them. Thanks Kyle and Mike! -

Curtis Beam Avatar
Curtis Beam

I called the number after hours and Mike responded right away! The techs that came out,John and Bill were great and got my water back on in no time! I highly recommend calling Pocono Well & Pump Service!! -

Patrick O'sullivan Avatar
Patrick O'sullivan

Guy's did a great job ....Called on a holiday and they got back to me right away...came when they said they would and went the extra mile even during a storm! Thanks -

Eva Jaworski Avatar
Eva Jaworski

Great and fast service. I a m very pleased with work they did. I call in the morning and problem was fixed in the afternoon. -

Frank Murphy Avatar
Frank Murphy

Great crew and professional. Fair price and effective . Tough job but done right. Thanks guy's. -

Shary Maloney Avatar
Shary Maloney

Great service, friendly, efficient, fair price and honest -

Gregory Espinosa Avatar
Gregory Espinosa

Kyle and Mike are as professional as they come now at days. I needed a well and they came out checked everything out twice, and gave me options. They never pressured or rushed me. A month later I called them and they came out and installed a new well. It went by really quick. Bottom line is, contractors now at days do anything to take your money and lie. Everything they said was honest. I even came out under budget. I would recommend them to anyone who wants quality work and professionals. Thanks a lot guys. -

Timothy Fisher Avatar
Timothy Fisher

We had the pleasure to use Pocono Well and Pump for the installation of water filtration system at an commercial building. Kyle, one of the owners, was very responsive and made time to get on the job site right away. He diagnosed the issue and quickly and efficiently gave us a quote. The price was fair. After we accepted the proposal, he and his team performed the work in a professional and timely manner. I would highly recommend this company to anyone! -

Diego Lenis Avatar
Diego Lenis

Great service. Kyle gave me a reasonable estimate over the phone to replace the septic pump. Workers show up on time and had a great attitude. Issue turned out to be the float. Problem was quickly fixed without need to replaced pump. Fair price.I am for one very distrustful of contractors but Pocono well and pump seems to be a reputable and trust worthy company. Highly recommended. -

Gerry M Avatar
Gerry M

Kyle is extremely knowledgeable about water conditioning. He was able to explain to me right away why I had always seen that reddish film in my toilets due to certain things being in the water. Any issue that has arisen he has a solution for, and it is always done with a smile. Very agreeable company to deal with. -

cynthia sherman Avatar
cynthia sherman

Kyle did a water test and recommended a water filter from the whole house. He came out and did the job and left the work area clean and neat. I now have perfectly clear and clean water. Great job Kyle! -

Christian Rea Avatar
Christian Rea

These guys were awesome, came right out, fixed my well pump, quick and easy and at a reasonable price. I will be sure to call them for any future problems. -

Joeynoparoley Avatar

Kyle Was Professional and Had my water Pump Back Up And Running Within 5 Min Being at My Place.......will Keep Them On Speed Dial Great work.... -

Samuel Heidorn Avatar
Samuel Heidorn

I called these guys in the afternoon on a weekday and asked if they could come look at my well. We had spent the day digging and had no water for showers. We were actually looking at getting a hotel for the night. They came out SAME DAY! Within a couple hours they had come out and not only checked the pump, they helped me get it working temporarily and suggested I replace a couple items. They could have sold me a line, could have sold me a pump. Instead, we walked through and the sold me just what I needed. Hot showers same day. Impeccable. I will absolutely call these guys again. I would and do recommend them highly! -


We had no water and I called up this other pump company first. He said we needed a new pump and it would be 2300 dollars. The guy didn't really test anything and kept bragging about his service record and how he was a marine. In fact he seemed more interested in telling me about his past exploits than actually looking at my problem. We got a second opinion from Pocono Well and Pump and found out it was a bad check valve on my tank. Thank god I trusted my instincts and called them. In less than 45 minutes we were back in service and saved thousands. Thank you Kyle and Mike!! -

Sam Beebe Avatar
Sam Beebe

Incredible service and professionalism! I have an older house that presents new and unusual problems and puzzles ever turn of the corner. The owner, Kyle, never gave up and amazed me how he was able to address each problem as it arose. I recommend Pocono Well & Pump to all my friends. Their work is exceptional, they are trustworthy and reliable, and their prices fair! -

Rebecca LaPorte Avatar
Rebecca LaPorte

Great service. The owner Kyle is very knowledgeable and these guys are always there when you need them. Called on a Sunday and they came out within 2 hours and fixed my problem. Highly recommend this company. Very reliable. Prices are extremely fair as well. -

Bill MacHale / Mac Leads Avatar
Bill MacHale / Mac Leads

I called them up at 9:30 pm on a Sunday and they answered the phone promptly. I explained I thought had a burned-out well pump as we had no water from any tap. They said that there could be several different reasons, some quite minor. They said they could come over to take a look the next morning between 9:00 am and 12 noon. They showed up at 10:00 am. Kyle and Brian were extremely courteous and professional as they inspected our pressure tank, breaker panel and tested the wires at the well leading to the pump. We needed a new pump after all. They installed a new pump with a 5 year warranty and our water was restored within 3 hours. They were reasonably priced and left the work areas as clean as they found them. I would highly recommend them to anyone who needs well or pump work done. I'm glad I chose Pocono Well and Pump Service! -

Jason W Avatar
Jason W

We recently purchased a cabin in the area and needed well service because we had no water. We live 2 1/2 hours away and did not know of anyone to call. We called Pocono Well & Pump because of the positive reviews written by others. We were not disappointed. They worked around my schedule and were able to come out when I was able to be there. They offered solutions for the problem. I was completely confident in their recommendations. They even helped with fixing a pipe I didn't know needed fixed. Kyle and Mike both provided excellent and professional service. Should we need well pump service again, we won't hesitate to call them. -

Paula Lynn Avatar
Paula Lynn

I wish I could give 10 stars, 5 for Mike and 5 for John! These guys are awesome! After making several calls to various "professionals", I finally made a choice-in fact, I know without doubt it was the right choice! Mike personally answered my call in the morning and made arrangements to come out that same day. After pulling my well pump, it was discovered that I had faulty wire. John took the time to trace the wires to find the break, which avoided the extra expense of replacing the wire. Great service at a reasonable cost! These guys were honest professionals, and I couldn't ask for better service. -

Willie Boinkers Avatar
Willie Boinkers

I just had Mike and John at my home because I did not have any water pressure. They arrived at my home very timely. They were professional, pleasant and knowledgeable. It only took minutes for them to analyzed the problem and give me the solution to correct the problem.Great job Mike and John for you a super service and thank you for the pleasant experience. Janice 🙂 -

Bobby Nad Avatar
Bobby Nad

Great job Mike and John!! My well pump went down on a Sunday and i didn't think i would get anyone to come down to fix it. Made a couple calls and all i got is answering machines. Called Pocono Well and BAMM!! Answered the phone, Mike and John came at 12 and left at 2 with new pump installed and water supply to my home! Very honest and professional ! Thanks guys!! -

Jan Wedderman Avatar
Jan Wedderman

We just had Michael & John replace our well pump. They were very efficient.....knowledgeable & courteous. They explained everything they were doing step by step. I would highly recommend them to anyone. What started out as a very stressful day(w/o water) ended with giving us peace of mind that I had excellent service. Thank you !!!! -

Bogumil Szeliga Avatar
Bogumil Szeliga

I called Sat 7am and someone answered. I was impressed. I spoke with Kyle briefly in regards to a well problem and he scheduled an appointment that same day for 10 am. He and Mike showed up on time and they fixed my pressure water tank. They were very professional and I would recommend them for any job. -

Stephanie Perez Avatar
Stephanie Perez

Kyle and Michael thank you so much for a job well done. Thank you both for your professionalism, integrity, and prompt service. Very nice guys. PW &PS- excellent rates. William and Stephanie G. -

James Gordon Avatar
James Gordon

they was very good took they time did a good job very nice. -

Leave Us A Review

The best way for us to grow as a company is to learn from our customers’ feedback! Please fill out this form and let us know what you thought about Pocono Well & Pump Service.

Enter CAPTCHA Below:
Please prove you are human by selecting the Key.