We Check It Before We Touch It.

This is a family-run company for well pumps, water treatment and septic repairs, based in Stroudsburg, serving the Poconos. The name on the truck is the same crew that answers the phone, backed by 25 years of combined experience diagnosing pumps and water systems, explained plainly before anything gets repaired or replaced.

How we work

Checking comes first. That means a real diagnosis before anything else: pressure switch, tank, wiring, water quality, in that order. Then we explain what we find, plainly, in order. No hard sell. No invented urgency.

Our team is background-checked, and we guarantee you'll be satisfied with the work. No hard sell, no invented urgency — just a real diagnosis, a real price, and a crew that shows up.

The crew who answers the phone

Customers name the same five people, call after call. They're the same crew who shows up and does the work themselves, visit after visit.

Kyleis named first in a lot of reviews, often for a fast, fair estimate. Brenton wrote on Google: “Kyle... provided a VERY reasonable estimate for the repair + a new well pump along with scheduling one of his employees to come out and bypass our underground line with a hose so we could have running water until the repair could be made at NO additional charge.”

Mike and Kylecome up together just as often. Sean wrote: “My pump died at 11:00 at night and within 15 minutes I had an appointment set for 10:00 the next day. Mike and Kyle identified the problem quickly and a few hours later I had a new pump.” Deborah wrote something similar after multiple jobs: “We have had Kyle and Mike do several jobs at our business and residential home... his attention to detail, professionalism and work ethics are superior to the others.”

Shane and John round out the review record just as regularly.

A fuller crew page is coming, with each person's full name, role, tenure and photo, as soon as we have them.

What customers say about calling us

Angelys called during an emergency with a young child at home: “Yesterday evening our water just stopped, I was freaking out especially since I have a 7 month old. Called Pocono Well & Pump and immediately my call was answered.”

Ric has hired contractors for decades: “Been working with contractors for almost 60 years and these guys are absolutely by far the best and one of the very few I would recommend highly!!”

Steven, a local Poconos realtor, sends his own clients here: “As a local Poconos Realtor... I entrust Pocono Well & Pump Service with ALL of my clients that need service on their well. So many Realtors use them.”

4.6 stars across 97+ Google reviews. Read more on our reviews page.

Hours

Monday–Saturday, 7:00 AM–7:00 PM. Closed Sunday.

Emergency well pump service — call (570) 243-1679.